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Shipping & Returns

Due to the medical nature of our products, all visco-supplements and medical bandages are final sale. Please note, all other items are considered final sale once worn or removed from original packaging. 

Any other products are eligible for a return within 30 days of purchase, so long as they are un-used, in new condition and in original packaging. However, we do not provide return labels. Customers are responsible  for the costs associated with returning the item to our store address below

Refunds will be given once the item has been received and processed at our store. 

Should you be looking to return an item due to a manufacturer defect, within the warranty period, we will gladly exchange the item hassle free. Costs for shipping back a manufacturer defect will be reimbursed upon delivery of the replacement item.

Return Address:

104-3551 Blanshard St

Victoria, BC

Canada 

V8Z 0B9

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